Bid follow-up: how small builders stop losing quotes they never chased
Bid follow-up means keeping every quote you send in one list with its sent date and price-hold date, checking in on a set rhythm (for example day 3, 7 and 14), logging each touch, and closing every bid as won, lost or no answer with a reason. Small builders lose jobs they never chased because quotes live in inboxes and memory.
Free download: Bid pipeline & quote follow-up tracker (Excel). One row per bid and a touch log; it counts your follow-ups, works out the next follow-up date (day 3, 7 and 14 by default, editable), and flags follow-ups due or overdue, quotes expiring soon or expired while still open, bids at the stop point, and missing sent dates, won amounts and lost reasons. No email required.
1. Keep every bid in one list
One row per bid: a short bid number, client, job or address, amount, the date you sent it and the date the price is good until. Bids sent by email, text, a portal or handed over in person all go on the same list. If it is not on the list, nobody will follow up on it.
2. Write down the sent date and the price-hold date
The sent date starts the follow-up clock. The valid-until date is the date your quote's prices expire, so you know when to re-price materials before saying yes. A quote that has expired but is still open needs a decision: re-price it, extend it in writing, or close it.
3. Follow up on a set rhythm: day 3, 7 and 14
Pick a rhythm and use it on every bid. A simple one is a first check-in three days after you send the quote, a second around day 7 and a third around day 14. Change the days to fit your work; what matters is that the next date is written down, not remembered. Our tracker works out the next date from your last touch.
4. Log each touch
Every call, text, email or visit gets a line: date, bid number, how you reached them and what they said. When the client calls back, anyone in the office can see where things stand, and you never send the same message twice.
5. What to say in a follow-up
Short, polite and easy to answer. A few examples:
- Day 3: "Hi Ms. Lopez, just checking that you received our quote for the kitchen remodel. Happy to walk through any line. Do you have any questions?"
- Day 7: "Hi Mr. Reed, following up on the addition quote. Is there anything you would like us to adjust on scope or schedule?"
- Day 14: "Hi Ms. Lopez, our pricing on this quote holds until the date on the quote. Should I keep your job on our schedule, or close it out for now?"
Ask one clear question, mention the price-hold date when it is close, and do not pressure. A simple "no" is useful too.
6. Know when to stop
After your last planned follow-up, decide: close the bid as no answer, or set one final check closer to the price-hold date. Endless chasing wastes time you could spend on bids that are still warm.
7. Record won or lost, and why
When a client answers, mark the bid won or lost. For lost bids, write a short reason: price, timing, scope, went with someone they knew, or no reply. Over time those reasons show you which jobs to bid, and how to write the next quote. A won bid needs its final amount so your pipeline numbers stay honest.
8. Review the list every day
- Follow-ups due today or overdue.
- Quotes expiring soon that are still open.
- Quotes already expired and still open.
- Bids at the end of the follow-up rhythm: stop and decide.
- Missing data: no sent date, won without an amount, lost without a reason.
This is general information about running an office, not legal advice.
Where an assistant helps
We draft the follow-ups on day 3, 7 and 14; you approve before anything goes out. During the pilot, TapeAndFloat keeps the bid list in your own Google Sheet from the quotes you forward, and a real person reviews everything.
Free 60-day pilot: forward your job emails to the assistant, keep working in your own Sheet, and get a short daily list of what is slipping. No new app, no card. Request a pilot spot.
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Frequently asked questions
When should I follow up on a construction bid?
Pick a set rhythm and use it on every bid. A simple one is a first check-in a few days after sending, then around day 7 and day 14. The exact days matter less than writing the next date down.
What should a bid follow-up message say?
Keep it short and polite: confirm they received the quote, offer to answer questions or adjust scope, mention the price-hold date if it is close, and ask one clear question.
How many times should I follow up on a quote?
Decide in advance, for example three follow-ups. After the last one, close the bid as no answer or set one final check before the quote expires.
Why record why I lost a bid?
Short lost reasons (price, timing, scope, no reply) show over time which jobs to bid and how to write better quotes.
Want this tracked for you? Join the free pilot.